Speech by Mr. Jeffrey Lam JP,
Chairman of the Quality Taxi Services Steering Committee
Dr. Chan, Mr. Lui, guests of honour and friends from
the taxi trade:
I
feel much honoured to be here today as one of the
officiating guests of the Taxi Driver Commendation
Scheme Launching Ceremony.
To
encourage the taxi trade to provide quality taxi service,
the Quality Taxi Services Steering Committee launched
two taxi driver award schemes last year. About 500
taxi drivers were commended for providing local passengers,
tourists and passengers with disabilities with quality
service. These two taxi driver award schemes proved
to be successful and had built up a strong foundation
to encourage taxi drivers to provide quality service
to passengers.
In
order to maintain this driving force, the Quality
Taxi Services Steering Committee supports the implementation
of the "Taxi Driver Commendation Scheme", which provides
a permanent and regular channel for taxi passengers
to show their appreciation to taxi drivers for their
quality service and good conduct.
On
behalf of the Quality Taxi Services Steering Committee,
I would like to thank Government Departments and organizations
concerned for their participation in and support for
the Taxi Driver Commendation Scheme. The uplifting
of taxi services to meet passengers' expectations,
and passengers' satisfaction of taxi services depend
on active participation and support of the taxi trade.
Therefore,
I would like to appeal to representatives of taxi
associations for their continuous support to the Quality
Taxi Services Steering Committee in implementing various
quality taxi service schemes, and to encourage front-line
taxi drivers to provide quality taxi service, in order
to improve the taxi service standard of Hong Kong
and enhance Hong Kong's image as a world-class cosmopolitan
city.
Finally,
I wish the Taxi Driver Commendation Scheme every success.
Thank
you.
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