To promote the good services and image of the taxi industry, the Transport Department and the Committee on Taxi Service Quality (CTSQ) co-organise the Taxi Service Commendation Scheme 2021 (the "Scheme"). In addition to selecting "Quality Taxi Drivers", "Most Popular Taxi Driver" and "Quality Taxi Service Management Teams", a new "Good Driver, Good Service" award has been introduced this year to commend a taxi driver providing exceptional service to passengers during a ride.
The nomination period ended on 30 September 2021. The Scheme is now open for public voting. Members of the public are welcome to cast their votes online for "Quality Taxi Drivers". The voting period will end on 17 December 2021. 20 of the nominees obtaining the highest combined scores from the public voting and a professional assessment panel will be given "Quality Taxi Driver" awards. The driver obtaining the highest score from the public voting will be given the "Most Popular Taxi Driver" award. The Good Driver, Good Service and Quality Taxi Service Management Teams awards will be evaluated and selected by an assessment panel comprising mainly members of the CTSQ. After the public voting ends, the assessment panel will evaluate and select the winners of the various awards for taxi-winning drivers and taxi service management teams. It is expected that the award presentation ceremony will be held in the first quarter of next year. Details will be announced in due course.
For more details about CTSQ, please refer to this webpage: