繁體 简体 Committee On Taxi Service Quality
Committee On Taxi Service Quality
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Publications
Training Courses for Enhancing the Service Quality of In-service Taxi Drivers
  • Communication skills and building relationship with passengers (Cantonese Version Only)
    WMV (147MB)  MP4 (117MB)   Audio (7.06MB)   Text (203KB)
  • Handling customer conflicts (Cantonese Version Only)
    WMV (177MB)  MP4 (148MB)   Audio (8.08MB)   Text (164KB)
  • Basic customer service skills (Cantonese Version Only)
    WMV (159MB)  MP4 (167MB)   Audio (7.32MB)   Text (175KB)

Trailer of "Training Courses for Enhancing the Service Quality of In-service Taxi Drivers"

MP4 (1080p ~ 106MB)   MP4 (720p ~ 62MB)   MP4 (576p ~ 41MB)

Hong Kong Taxi Service Guidelines
Hong Kong Taxi Service Standard
Sticker - Encourage people to assist persons with disabilities
Sticker - Promotion of racial harmonious environment
Level Double-A conformance, W3C WAI Web Content Accessibility Guidelines 2.0
Last Revision Date: 21 November 2018
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