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Welcome to this web page.
Taxi is playing an unique and important role
in the transportation system in Hong Kong, carrying
1,300,000 passengers a day. It provides citizens
and tourists with personalized point-to-point
transportation services. Last year and January
this year, the Quality Taxi Services Steering
Committee successfully implemented various quality
taxi service programmes, including the Taxi
Driver Award Scheme and the Taxi Service Quarterly
Newsletter, and the Quality Taxi Services Forum.
I appreciate very much the guest speakers who
freely shared their valuable experiences in
the industry at the forum. Hong Kong is a city
of vitality and energy. In order to be in line
with the development of the society, it is important
to improve the quality of taxi services and
to enhance the competence and customer service
spirit of the taxi drivers. The Transport Department
is ready to work in this direction in partnership
with the taxi trade.
Robert Footman
Commissioner for Transport
10 January 2001
The Quality Taxi Services Forum held on 10 January
this year is the first one among similar activities
held in Hong Kong. The successful launching of
the Quality Taxi Services Forum is attributed
to the sponsorships by Crown Motors Limited and
Dao Heng Finance Limited. I would like to express
my hearty thanks to the efforts of the all staffs
and the support from fellow taxi drivers. The
Quality Taxi Services Forum is a rare opportunity
for the Hong Kong taxi industry to discuss the
new ideas of quality taxi services in Hong Kong.
Jeffrey Lam, JP
Chairman, Ad Hoc Quality Taxi Services Steering
Committee
10 January 2001
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Quality Taxi Services
Forum
(10 January 2001)
(Hong Kong Convention and Exhibition Centre
Phase 2 Room 301)
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| Programme |
| Time |
Activity |
| 8.45 - 9.15 am |
Registration |
| 9.15 am |
Welcoming Speeches
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| 9.30 am |
OPENING CEREMONY |
|
Ribbon Cutting
- Mrs. Miriam Lau, JP, Chairman of Panel on
Transport, Legislative Council, Hong Kong SAR
- Mr. Robert Footman, JP, the Commissioner for
Transport, Hong Kong SAR Government ·
- Mr. Jeffrey Lam, JP, Chairman, Ad hoc Quality
Taxi Services Steering Committee, Hong Kong·
- Mr. Godfrey Tsang, General Manager, Sales
Division, Crown Motors Limited·
- Mr. Frederick Ho, General Manager, Dao Heng
Finance Limited
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| 9.35 am |
Presenting Souvenir to Officiating Guest
- Mr. Jeffrey Lam, JP, Chairman, Ad hoc Quality
Taxi Services Steering Committee, Hong Kong
Presenting Souvenirs to Sponsors
- Mr. Robert Footman, JP, the Commissioner for
Transport, Hong Kong SAR Government
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| 9.45 am |
Keynote Speech
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| 10.15 am |
SESSION ONE |
| 10.15 am |
<In parallel : Media
briefing in Room 302 and 303 by Mr. Robert Footman,
JP and Mr. Jeffrey Lam, JP>
Application of Information Technology to Improve
Taxi Services
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| 10.15 am |
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| 10.35 am |
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| 10.55 am |
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| 11.15 am |
Presenting Souvenirs to Speakers |
| 11.20 am |
Tea Break |
| 11.35 am |
SESSION TWO |
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Environmental Initiatives
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| 11.35 am |
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| 11.55 am |
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| 12.15 pm |
SESSION THREE |
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Partnership with Hong Kong Tourist Association
and the Police
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| 12.15 pm |
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| 12.35 pm |
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| 12.55 pm |
Presenting Souvenirs to Speakers |
| 1.00 pm |
Lunch |
| 2.30 pm |
SESSION FOUR |
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Taxi Driver Training and Performance |
| 2.30 pm |
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| 2.50 pm |
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| 3.10 pm |
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| 3.30 pm |
Presenting Souvenirs to Speakers |
| 3.35 pm |
Tea Break |
| 3.50 pm |
SESSION FIVE |
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Development of Taxi Services / Industry |
| 3.50 pm |
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| 4.10 pm |
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| 4.30 pm |
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| 4.50 pm |
Presenting Souvenirs to Speakers |
| 4.55 pm |
Closing Remarks |
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| 5.10 pm |
Photo Session |
| 5.25 pm |
End of Forum |
* Photos
of "Quality Taxi Services Forum
* "Super
Cabbies"
* Post-Forum
Comments (Chinese only)
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Last updated on October 2001
By Transport Department
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